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SharePoint Thing a Day – 053 – Building Intranets – The Six Pillars of Great Intranets – Pillar 5.

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#spthingaday 053 – Building Intranets – The Six Pillars of Great Intranets – Pillar 5. #SharePoint, #Office365, #Intranets.. Pillar 5 : Infer Count user journeys, not just page loads. There are usually several possible paths through a user task. Measure each journey. Observe user behaviours. Measure different tool use. Measure efficiency. Measure participation and engagement. Here are some common metrics you should consider watching: * Number of visits * Number of community posts * Number of documents contributed * Proportion of documents with meta data * Frequency of document downloads by others * User journey or path to taken complete tasks * App use: browser, Office, Windows Explorer and mobile. #microsoft #microsoftoffice #microsoftsharepoint #microsofttraining #officetraining #freetraining #trainingvideos #contentmanagement #enterprisecontentmanagement

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Pillar 5 : Infer

Count user journeys, not just page loads.

There are usually several possible paths through a user task.

Measure each journey. Observe user behaviours. Measure different tool use.

Measure efficiency. Measure participation and engagement.

Here are some common metrics you should consider watching: * Number of visits * Number of community posts * Number of documents contributed * Proportion of documents with meta data * Frequency of document downloads by others * User journey or path to taken complete tasks * App use: browser, Office, Windows Explorer and mobile.